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| The Fitbit Force is displayed in the Fitbit booth at the 2014 International CES in Las Vegas. (Getty Images) |
Fitbit Now Faces a Class-Action Suit in Rash Fallout
by Kathering Rosman, Wall Street Journal,
by Kathering Rosman, Wall Street Journal,
19 March 2014
A month after Fitbit issued a recall of its fitness-tracking bracelet following complaints of blisters and rashes, the startup now faces its first lawsuit.
The suit, filed on Monday in the Superior Court of California in the County of San Diego, is seeking class-action status and alleges the company misled consumers in promoting and advertising the Fitbit Force device.
The suit calls for Fitbit to notify every person who has bought the Fitbit Force device in the state of California, and to arrange to refund the $130 cost of the device, plus tax and any shipping fees. It also calls for Fitbit to provide a full disclosure of the cause of the wrist irritations.
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A month after Fitbit issued a recall of its fitness-tracking bracelet following complaints of blisters and rashes, the startup now faces its first lawsuit.
The suit, filed on Monday in the Superior Court of California in the County of San Diego, is seeking class-action status and alleges the company misled consumers in promoting and advertising the Fitbit Force device.
The suit calls for Fitbit to notify every person who has bought the Fitbit Force device in the state of California, and to arrange to refund the $130 cost of the device, plus tax and any shipping fees. It also calls for Fitbit to provide a full disclosure of the cause of the wrist irritations.